Experience swift, dependable, and cost-efficient air freight services that seamlessly connect your business to global markets. When delivery timing is critical and reliability is non-negotiable, Sky Worth Freight delivers excellence without compromise.
Frequently Asked Questions
Getting Started
How do I get a quote?
You can request a quote by filling out our online form, calling our customer service line, or sending an email with your shipment details. We'll respond within 24 hours with a competitive price estimate.
What information do I need to provide for a shipment?
We'll need details about origin and destination, dimensions and weight of your cargo, desired delivery timeframe, and the nature of goods being shipped. For international shipments, customs documentation will also be required.
Customs & Documentation
Do you handle customs clearance?
Yes, we provide comprehensive customs clearance services as part of our door-to-door solutions. Our experts will handle all necessary documentation and ensure compliance with regulatory requirements.
What happens if my shipment is stopped at customs?
You may need to provide additional documents or pay duties for clearance.
How are HS codes used in air freight?
They classify products to determine duties and ensure proper customs processing.
Do I need a commercial invoice for personal shipments?
Yes, a commercial invoice is usually required even for personal effects.
What's the difference between customs duties and VAT?
Duties are based on commodity codes; VAT is a consumption tax applied to imports.
Weight & Packaging
What is volumetric or dimensional weight and why does it matter?
It reflects the space a shipment occupies. Carriers charge by whichever is greater—actual or volumetric weight.
How do I calculate volumetric (dimensional) weight?
Multiply dimensions (LxWxH in cm) ÷ 5000 / (LxWxH in inches) ÷ 305 to get the volumetric weight in kg.
Can I use my own packaging?
Yes, but it must meet airline and international shipping standards.
Are pallets or crates required for air freight?
Not always, but they are recommended for large or multiple items.
Shipping Times & Pricing
How long does air freight take from UK to USA (and vice versa)?
Express shipments is 1–5 business days and Economy is 3-10 business days depending on service level and customs delays if any.
Can I choose a specific delivery date or time?
Generally, not guaranteed unless using premium services. However, there can still be delays due to customs or other instances not within our control. We will keep you informed every step of the way should delays arise.
How is air freight pricing calculated?
Based on chargeable weight, route, and service type.
Do you offer door-to-door or airport-to-airport service?
Yes, depending on your needs and location.
Restrictions & Regulations
What items are prohibited in air freight?
Firearms, explosives, flammables, and certain electronics are prohibited.
Are food items allowed in international air freight?
Only non-perishable and pre-packaged food is generally allowed. This would also be destination dependent.
